| Customer Service - Reception |
| Name |
Direct Phone |
Fax |
| Wavy McIntosh |
Reception |
937-328-5100 |
937-525-5189 |
|
| Customer Service - New Equipment |
| Name |
Direct Phone |
Fax |
| Gina Marsh |
Order Expediter |
937-525-1404 |
937-525-5130 |
| Tracie Allen |
Chain products + Wire rope hoists / crane packages |
937-525-5160 |
937-525-5130 |
| Joan Zerkle |
Wire rope hoists / crane packages + Chain products |
937-525-5178 |
937-525-5130 |
| Oscar Rojas** |
Wire rope hoists / crane packages + Chain products |
937-525-5113 |
937-525-5130 |
| Morgan McMullen |
Wire rope hoists / crane packages + Chain products |
937-525-5164 |
937-525-5130 |
| Angel Becerra** |
Wire rope hoists / crane packages + Chain products |
937-525-5159 |
937-525-5130 |
| Nathan Dittmar |
Wire rope hoists / crane packages + Chain products |
937-525-5144 |
937-525-5130 |
| George Simons |
Wire rope hoists / crane packages |
937-525-5161 |
937-525-5130 |
| Phil Truss |
Chain products |
937-525-1433 |
937-525-5130 |
| Nancy Akison |
Manager |
937-525-5170 |
937-525-5130 |
|
** Speaks both English and Spanish
|
| Customer Service - Spare Parts |
| Name |
Direct Phone |
Fax |
| Nathan Krouse |
Spare Parts Inquiries |
937-525-1426 |
937-328-5162 |
| Felix Fuentes** |
Spare Parts Inquiries |
937-525-5116 |
937-328-5162 |
| Jennifer Lynch |
Spare Parts Inquiries (Manager) |
937-525-5171 |
937-328-5162 |
| Shellie Taylor |
Spare Parts Inquiries |
937-525-5115 |
937-328-5162 |
| Heather Toadvine |
Spare Parts Inquiries |
937-525-5174 |
937-328-5162 |
|
| Customer Service - Technical Support & Warranty |
| Name |
Direct Phone |
Fax |
| Rick Eley |
Technical Support & Warranty |
937-525-5119 |
937-525-3101 |
| Michael DeWitt |
Technical Support & Warranty |
937-525-5173 |
937-525-3101 |
| Roy Dunlop |
Technical Support & Warranty |
937-525-5199 |
937-525-3101 |
| Karla Whitford*** |
Technical Support & Warranty |
937-525-5153 |
937-525-3101 |
| Jacque Harenberg |
Technical Support & Warranty (Manager) |
937-525-1401 |
937-525-3101 |
| Evenings & Weekends |
|
937-360-1030 |
|
|
*** Speaks English, Spanish and Portuguese
|
| Sales Tools |
| Name |
Direct Phone |
Fax |
| George Berner |
Chainsystem / QuoteMaster® Support (Manager) |
937-525-5169 |
937-325-5319 |
|
| Training |
| Name |
Direct Phone |
Fax |
| Dave McKinnon |
Training (Manager) |
937-525-5175 |
937-325-5319 |
|
| Product Support |
| Name |
Direct Phone |
Fax |
| Jim Ream |
Product Support (Manager) |
937-525-5186 |
937-325-5319 |
|
| Marketing |
| Name |
Direct Phone |
Fax |
| Kimberly Miller |
Marketing & Website Support (Manager) |
937-525-5140 |
937-525-5141 |
| Rhonda Sloan |
Marketing Support |
937-525-5146 |
937-325-5319 |
| Janice Wilfing |
Marketing Support |
937-525-5123 |
937-325-5319 |
| Molly Mattin |
Literature and Price Book Requests |
937-525-1428 |
937-325-5319 |
|
| Accounting & Administration |
| Name |
Direct Phone |
Fax |
| Nancy Ayers |
Administrative Assistant |
937-525-5187 |
937-525-5108 |
| Ashley Knowlton |
Accounts Receivable |
937-525-5195 |
937-525-5108 |
| Ann Neu |
Account Set-up / Maintenance |
937-525-5120 |
937-325-5319 |
| Teresa Sandidge |
Accounting (Manager) |
937-525-5196 |
937-525-5108 |
